Return & Refund Policy – KhayatClothing
At KhayatClothing, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.
1. Returns
- You can return items within 14 days of receiving your order.
- Items must be unworn, unwashed, and in original condition with all tags attached.
- Some items, such as personalized or final sale items, may not be eligible for return.
2. How to Return
- Contact our support team at support@khayatclothing.co.uk to initiate a return.
- Include your order number and reason for return.
- Pack the item securely in the original packaging.
- Ship the item back to the provided return address.
3. Refunds
- Once your return is received and inspected, we will notify you by email.
- Refunds will be processed to your original payment method within 7–10 business days.
- Shipping fees are non-refundable unless the return is due to a faulty or incorrect item.
4. Exchanges
- We currently do not offer direct exchanges. Please return the item and place a new order for the desired product.
5. Damaged or Incorrect Items
- If you receive a damaged or incorrect item, contact us within 48 hours of delivery.
- We will arrange a replacement or full refund, including shipping costs.
6. Contact Us
If you have any questions about returns or refunds, reach out to us:
- Email: support@khayatclothing.co.uk
- Phone: +44 123 456 7890